Privacy Policy

Effective Date: May 11, 2026

Glow House Lights (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

We may collect:

Information We Collect

Personal Information

  • Name

  • Phone number

  • Email address

  • Property address

  • Billing information

  • Service history

Website Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring websites

  • Cookies

How We Use Information

We use collected information to:

  • Respond to inquiries

  • Schedule appointments

  • Prepare estimates

  • Provide installation services

  • Process payments

  • Send invoices

  • Improve customer service

  • Improve website performance

  • Send promotional communications (with consent where required)

SMS Communications

Glow House Lights offers optional text messaging services to customers and prospective customers.

Depending on the consent provided, messages may include appointment confirmations, reminders, responses to inquiries, estimate follow-ups, installation updates, customer service communications, and promotional offers.

We collect SMS consent through separate, optional checkboxes on our website forms. Transactional and customer-care messaging consent is collected independently from marketing and promotional messaging consent.

Providing a phone number or submitting a general inquiry does not automatically enroll an individual in promotional SMS communications.

Message frequency varies. Message and data rates may apply.

Recipients may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Glow House Lights at (479) 448-2040.

Consent to receive marketing text messages is not a condition of purchase.

We maintain records of SMS consent and honor applicable opt-out requests.

Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic

  • Measure marketing performance

  • Remember user preferences

You may disable cookies in your browser settings.

Sharing Information

Glow House Lights does not sell your personal information.

We may share information with trusted service providers who assist with:

  • Payment processing

  • CRM software

  • Scheduling

  • Marketing

  • Website hosting

  • Analytics

  • Customer communications

These providers are required to protect your information.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Data Security

We implement commercially reasonable safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

No method of electronic storage or internet transmission is completely secure.

Your Rights

Depending on applicable law, you may request to:

  • Access your information

  • Correct of inaccurate information

  • Delete personal information

  • Opt out of marketing communications

Requests may be sent to our contact information below.

Children's Privacy

Our services are not directed toward children under 13.

We do not knowingly collect personal information from children.

Third-Party Services

Our website may use services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Pixel

  • HighLevel (CRM)

  • Stripe or other payment processors

Each provider maintains its own privacy policy.

Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Changes to this Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting on this page.

Contact Us

Glow House Lights

Email: [email protected]

Phone: (479) 448-2040

Arkansas, United States

Hours

Mon - Sat: 8:00 am - 8:00 pm

Sun: CLOSED

Call

(479) 448-2040